Safety
Check. Choose. Report.
Use available information and act quickly if something is wrong.
Profiles
Review provider information
Experience, services and available status information.
Checks
Role-based requirements
Documents and checks vary by service, role and location.
Requests
Give clear details
Add timing, location, tasks, access and support needs.
Selection
Choose carefully
Customers and organisations decide who to book.
Providers
Accept suitable work
Independent providers choose which requests to accept.
Concerns
Report quickly
Use app support for safety, conduct or service concerns.